Privacy policy

Privacy Policy

Our store takes the following measures to protect personal information such as customers' names, addresses, and order details. We comply with laws and other regulations regarding personal information, and do our best to protect your important personal information. We will handle your personal information within the scope of the following purposes.
  • For shipping products, confirming or changing order details, billing for products, and providing other products and services.
  • To inform or send sales recommendations, prizes, etc. regarding our products.
  • Respond to inquiries and questions.
In order to handle customers' personal information appropriately, we strive to protect personal information by establishing a management system and taking appropriate measures to prevent unauthorized access to personal information, loss, destruction, falsification, and leakage of personal information. I'm coming. Your personal information may be entrusted to a subcontractor or partner. In that case, we will select a company that adequately protects personal information and take appropriate measures. Disclosure, correction, and suspension of use/provision of personal information If a customer requests disclosure of personal information, the information will be disclosed only after the customer's identity has been confirmed. How to confirm your identity
  • Please mail a copy of something that can prove your identity (driver's license, insurance card, etc.) to our company.
  • We will confirm the content and disclose the information as soon as it is clear that the person is the person.
  • If you wish to request disclosure, correction, or discontinuation of use or provision of personal information, please contact the following.
  • Operating company: Kimuraen Co., Ltd.
  • Store name: Tea field workshop Chawaya Kimuraen
  • Personal information protection manager: Norihiko Kimura
  • Contact: TEL0537-22-4339